{"id":36284,"date":"2022-04-20T11:28:14","date_gmt":"2022-04-20T09:28:14","guid":{"rendered":"https:\/\/www.berylls.com\/vaas-another-hole-in-the-sinking-ship-of-automotive-aftersales\/"},"modified":"2025-08-13T11:08:02","modified_gmt":"2025-08-13T09:08:02","slug":"vaas-another-hole-in-the-sinking-ship-of-automotive-aftersales","status":"publish","type":"post","link":"https:\/\/www.berylls.com\/en\/insights-en\/vaas-another-hole-in-the-sinking-ship-of-automotive-aftersales\/","title":{"rendered":"VAAS: ANOTHER HOLE IN THE SINKING SHIP OF AUTOMOTIVE AFTERSALES?"},"content":{"rendered":"\t\t
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VAAS: ANOTHER HOLE IN THE SINKING SHIP OF AUTOMOTIVE AFTERSALES?<\/h1>\n\n Munich, April 2022<\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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ith Vehicle as a Service (VaaS) expected to increase its market share by close to 33% by 2025, OEMs need to get ready for the impact on aftersales<\/p>\n\n <\/div>\n\n \n\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The global aftersales business \u2013 parts sales and maintenance services
through the dealer network \u2013 is a major profit pool for automotive OEMs and
dealers. It accounts for as much as 40% of the overall profit of some carmakers
and large, full-range dealerships.<\/p>

How did aftersales become such a stable cash cow? This is mainly attributable
to the fact that for vehicles under warranty, OEMs have close to no competition
for the service and care of the cars they sell as most customers remain loyal
to the manufacturer they bought the vehicle from. Once cars are passed on to
their second or third owners, OEMs increasingly face the competition of the independent aftermarket (IAM) \u2013 repair shops offering cheaper labor rates and
parts to customers who are more price sensitive.<\/p>

To find out more, <\/em> download our in-depth analysis!<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Insight download and author information\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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